The Tunagu Group handles personal information appropriately in accordance with our personal information protection policy.
The Tunagu Group handles personal information appropriately in accordance with our personal information protection policy.
About the handling of personal information
privacy policy
Date of enactment: September 1, 2009
Revision date: May 30, 2020
Representative Director and President Mitsuhiro Yoneda
Tsunagu Group companies (hereinafter referred to as "Tsunagu Group, which refers to TSUNAGU GROUP HOLDINGS Inc., Ltd. and its affiliated companies) engage in recruitment consulting business with the aim of becoming an indispensable "infrastructure" that is commonly used in the human resources recruitment market.
We believe that the appropriate handling of personal information is a social obligation for the Tsunagu Group in the course of our business activities. In order to fulfill this obligation, we will implement the following initiatives.
In operating the services provided by the Tsunagu Group (hereinafter referred to as "our Group Services"), we respect the privacy of those who use our Group Services (hereinafter referred to as "Users") and handle the personal information of Users with the utmost care.
In addition, Tsunagu Group will comply with the Personal Information Protection Act and related laws, regulations, national guidelines, and other standards, steadily implement and maintain efforts to protect users' personal information, and strive for continuous improvement.
(1) Acquisition, use and provision of personal information
Personal information handled in all of the Tsunagu Group's businesses and personal information of all employees will be appropriately acquired, used, and provided to the extent necessary to achieve the specified purpose of use, taking into consideration the content and scale of the Tsunagu Group's business. Personal information will not be handled beyond the above (hereinafter referred to as "Use for Other Purposes"). When using personal information for purposes other than the intended purpose, we will obtain the consent of the person in advance and take measures to prevent use for other purposes without obtaining consent.
(2) Regarding laws and regulations, national guidelines and other norms regarding the handling of personal information
The Tsunagu Group complies with laws, national guidelines, and other norms regarding the handling of personal information.
(3) Regarding prevention and correction of leakage, loss or damage of personal information
In order to prevent the leakage, loss, or damage of personal information managed by the Tsunag Group, the Tsunag Group has established internal regulations and systems regarding the handling of personal information, and implements reasonable preventive measures. Additionally, in the event that personal information is leaked, lost, or damaged, we will promptly take corrective measures and formulate and implement measures to prevent recurrence.
(4) Regarding responses to complaints and consultations
Tsunagu Group will respond honestly and promptly to complaints and consultations regarding the handling of personal information.
Please contact the complaint/consultation desk provided by the company that provided your personal information.
(5) Continuous improvement of personal information protection management system
The Tsunagu Group steadily implements and maintains measures to protect personal information, and strives for continuous improvement.
Our company complies with the above privacy policy as our own policy regarding personal information protection.
Handling of personal information
【Common subject matter】
I. Purpose of use of personal information
Personal information obtained by our company via telephone, email, external tools, or in writing will be used for the following purposes and will not be used for any other purpose.
In addition, when collecting individual personal information, if the Company specifies the purpose of use etc. of the individual and obtains the consent of the individual after notifying the person, the individual personal information will be used for the purpose of use specified. etc. will be applied.
1. Information on users (service registrants, members, applicants) of the various services provided by our company ⑴ Various services operated by our company (job information service, retention support application management service, various event management services, employment introduction service)・
Registration for worker dispatch services and other various services operated by our company (hereinafter collectively referred to as "various services"), identity verification,
To provide services ⑵ To guide, operate, and manage various services, surveys, and campaigns, and to provide and communicate various information ⑶ To provide services suitable for users in each advertising service such as Google, Yahoo, Facebook, Twitter, LINE, Criteo, etc. To distribute advertisements ⑷ To send prizes and products ⑸ To carry out salary transfer agency (*Only for some services)
⑹ For the purpose of development and analysis for the purpose of service improvement and the provision, development and improvement of new products and services ⑺ For the management of the user's own registered information ⑻ In the event that the user is found to have violated the Terms of Use or for fraud or injustice To refuse the use of various services in cases where use for such purposes is permitted ⑼ For operations related to responding to various inquiries related to the above ⑽ To comply with laws, ordinances, and other regulations, etc.
2.Personal information entrusted to us by the outsourcer for the performance of commissioned work (1) To provide services (2) To analyze for the purpose of improving services (3) To comply with laws, ordinances, and other regulations
3.Personal information regarding our business partners (customers who are outsourcing sources and outsourcing companies) ⑴ Transaction communications, inquiries, negotiation, conclusion, and performance of contracts, and processing of contractual requests and payments, etc. (2) For transaction/contract management (3) To guide, operate, and manage various services and campaigns, and to provide and communicate various information (4) To analyze for the purpose of service improvement and to provide, develop, and improve new products and services. ⑸ For operations related to responding to various inquiries related to the above ⑹ To comply with laws, ordinances, and other regulations *When entering the premises of each of our business offices (including our customer sites), please comply with the premises order. The information will be used to identify the individual for purposes of maintenance, management of our company's assets, or trade secrets.
4. Company employee information ⑴ Guidance on joining procedures for prospective employees Procedures related to employment contracts and personnel and labor management ⑵ Procedures related to employment contracts and attendance management, welfare benefits, payment of remuneration, application for benefits based on laws and regulations, income deduction declaration (family) ⑶ For communication and coordination with business partners related to human resources and labor management and business activities (3) For safety confirmation and communication deemed necessary in the event of a disaster or emergency, and other communications necessary for human resources, labor management, and organizational restructuring. (4) To comply with laws, ordinances, and other regulations.
5. Recruitment applicant information ⑴ For information and communication regarding recruitment selection, recruitment selection (document screening, interviews, internal discussions, etc. *some services only)
6.Personal information of those who have made inquiries (including requests for disclosure, complaints, and consultations) To respond to inquiries *Also, in the event that consent has not been obtained for use for the above purposes, we will not provide services.・For transactions
If you do not provide the required information, we may refuse your use of various services and transactions.
Please note.
II. About call recording
We may record phone calls to improve the accuracy and quality of our responses.
III. Regarding provision of personal information to third parties
Our company will not disclose or provide personal information to any third party without the consent of the person, except in the following cases.
(1) When providing information - When it is based on laws and regulations - When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the consent of the person - To improve public health or to protect children In cases where it is particularly necessary to promote the healthy upbringing of children and it is difficult to obtain the consent of the person in question. - When a national agency, local government, or a person entrusted by them carries out affairs stipulated by law. In cases where it is necessary to cooperate in carrying out the
In cases where there is a risk that obtaining the consent of the person will impede the performance of the relevant affairs - In the case of joint use among our group companies based on this "Handling of personal information" - In the case where a contract regarding the protection of personal information is concluded with our company When entrusting work to an external outsourcing company or business partner within the scope of the purpose of use -Use of various services for which the user has applied or applied as part of the provision of various services. From customers to users, providing services, recruitment and
When it is necessary for selection activities and various correspondence such as related exchanges and information provision - When a formal inquiry based on laws and regulations is received from a public institution such as a court or police - When the actions of various service users are subject to the terms of use, etc.・In cases where it is deemed necessary to protect the rights, property, services, etc. of the Company, users, and other third parties, and it is difficult to obtain the consent of the person in question. ・Organizational reorganization, business transfer, etc. When business succession is carried out due to the following reasons: ・When permitted by the Personal Information Protection Act and other laws and regulations.
(2) Items of personal data to be provided to third parties Name, date of birth, address, telephone number, e-mail address, workplace, gender, transaction details, etc. Provided from among the user's personal information held by our company what you need
(3) Method of provision to a third party: Paper or electronic data transmission, delivery in the form of an external recording medium, or access to a server.
Ⅳ. Regarding entrustment of handling of personal information
Our company may outsource all or part of the work that handles personal information to outside parties. When outsourcing, we will select a subcontractor that has an adequate system for protecting personal information, sign a confidentiality agreement with them, and supervise them to ensure that they carry out appropriate management.
V. About joint use of personal information
In order to provide comprehensive recruitment consulting services, we will jointly use the personal information we receive as follows. However, if separate laws and regulations require the consent of the individual regarding the exchange of personal data, we will jointly use the information after obtaining consent in accordance with the relevant laws and regulations.
| Items of personal information to be jointly used | Name, date of birth, address, telephone number, email address, workplace, gender, transaction details, etc. |
|---|---|
| Scope of joint users | Tunagu group companies |
| Purpose of use of items to be used jointly | ・To provide information on various services, campaigns, events, etc. provided by the Tsunagu Group. ・Analysis for the purpose of service improvement and provision, development, and improvement of new products and services ・For inquiries, applications for use, and other inquiries regarding products and services provided by the Tsunagu Group. If a request is received, we will appropriately provide other services in order to communicate and hand over the request to the company in charge. and for smooth implementation. ・For business management and internal management of the Tsunagu Group |
| Person responsible for managing jointly used personal information | TSUNAGU GROUP HOLDINGS Inc. |
Ⅵ. Regarding security management measures for personal information
In order to prevent the leakage, loss, or existing of personal information, and to manage personal information appropriately, we have appointed a personal information protection officer, established internal regulations, trained employees, and taken steps to prevent accidents such as leaks. We are taking physical and technical measures to ensure this.
VII. Regarding the voluntary nature of providing personal information and the consequences of not providing personal information
Providing personal information is voluntary.
However, please note that if you do not provide personal information, we may not be able to provide some services (including responding to inquiries, etc.).
Ⅷ． Regarding cases in which personal information is acquired by a method that cannot be easily recognized by the person in question
Our company uses cookies and localStorage to protect user privacy, improve convenience, distribute advertisements, and obtain statistical data. In addition, we use technologies such as cookies, localStorage, and JavaScript to collect attribute information that cannot identify individuals, such as age, gender, occupation, and region of residence (limited to information that cannot be used to identify individuals even when combined). We may acquire the user's behavior history (accessed URL, content, order of reference, etc.) within this service site, and location information based on the user's consent/application when using a smartphone, etc. there is. However, cookies, localStorage, behavior history, etc. do not contain any personal information.
Ⅸ． Matters regarding personal information subject to disclosure
Regarding personal information subject to disclosure held by our company, if there is a request from the person himself/herself or his/her agent for notification of the purpose of use of the personal information, disclosure, correction, addition or deletion of the content, suspension of use, erasure, or suspension of provision to a third party (hereinafter referred to as "disclosure, etc."), we will respond promptly in accordance with the procedures prescribed by our company. Please note that if you request the deletion of personal information, depending on the timing of the request, you may receive mail from our company even after the deletion is completed.
⑴ Our company's personal information protection manager <Contact information> https://tghd.co.jp/contact
<Person in charge> Takanori Nishimura
⑵ Purpose of use of personal information to be disclosed Same as "Purpose of use of personal information" above
(3) Procedures for disclosure, etc. of personal information subject to disclosure (i) Contact point for disclosure, etc. Please contact the “Complaints and Inquiries Desk” below.
② Method of requesting disclosure, etc. We will accept requests by email, document, etc. There is no fee for such requests.
*However, if there are any changes to the fees, we will announce them in advance.
③ Verification of identity of the person in question or their agent We will verify that the person in question or their agent is the person in question or their agent using the method specified by our company.
a) How to verify your identity We will verify your identity using your driver's license, Basic Resident Register Network Card (with photo), etc. If you contact us by email,
We will contact you again.
b) Request for disclosure by representative If the person making the request for disclosure is the legal representative of a minor or an adult ward, or a representative delegated by the individual to make the request, please enclose the following documents (i or ii).
i) In the case of a legal representative: ・One document verifying the legal representative's authority (a copy of the family register; in the case of a person with parental authority, a copy of the health insurance card with the dependents listed is acceptable) ・One document verifying the identity of the legal representative (a copy of the legal representative's driver's license or health insurance card) ii) In the case of a representative by delegation: ・One power of attorney ・One document verifying the identity of the representative (a copy of the representative's driver's license or health insurance card)
Ⅹ. Regarding return of personal information, etc.
We are not obligated to return personal information directly entrusted to us in any medium.
Ⅺ. Procedures for changing or revising content
If there is a change in the purpose of use or provision of information to a third party, etc., we may do so without reaching an individual agreement with the customer if any of the following requirements are met. In this case, the Company shall notify the public in advance by posting on the website or other suitable method.
① When it is compatible with the general interests of users.
② When it does not violate the purpose stipulated in the various service usage terms and conditions, and is reasonable in light of the necessity of the change, the appropriateness of the changed content, and other circumstances related to the change.
Ⅻ. About complaint/consultation desk
For complaints or inquiries regarding personal information, please contact us at the address listed below.
Name: Customer Service Representative , TSUNAGU GROUP HOLDINGS Inc., Ltd. Address: 7th and 8th floors, Hulic Ginza 7-chome Building, 7-3-5 Ginza, Chuo-ku, Tokyo 104-0061
that's all
Basic policy regarding the proper handling of individual numbers and specific personal information